Getting paid as a host

All payment on Ikaria happens through Stripe Connect

What forms of payment are accepted?

Thanks to our Stripe integration, you can charge almost any kind of credit or debit card: U.S. businesses can accept Visa, MasterCard, Maestro, American Express, JCB, Discover, Diners Club, Union Pay, Google Pay, Apple Pay.

How do payments work?

When you create an event, you can choose to require payment for admission to the event. In order to do this, you must connect Stripe to your Ikaria account.

When an attendee registers for your event, we collect payment on your behalf. In order to ensure customer satisfaction and facilitate refunds, we hold the funds until your event has completed. Once your event is over, your earnings will become available to withdraw to your bank account.

How do I get paid?

Once you have available funds in your Ikaria account, you can withdraw funds with the click of a button. Your earnings will be transferred to your Stripe account will be automatically paid out to your bank account, unless you've enabled manual payouts, in which case the funds will remain in your Stripe account until you choose to transfer them to your bank account.

Important: Your earnings will become available to withdraw once your event has started. We hold onto the funds to help handle refunds and disputes.

To withdraw funds:

  1. On any page, click your profile picture in the top-right
  2. From the dropdown menu, select Earnings
  3. If you have funds available to withdraw, you can click Transfer which will initiate a payout
  4. You should receive your payout in 24-48 hours

Are there any fees?

Stripe charges 2.9% + $0.30 for credit card processing. Ikaria charges a 5% service fee per transaction, which you can choose to absorb or pass on to your attendees. For the time being, Ikaria is waiving our service fee to help relieve the economic pressure of the current situation.

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